Privacy Policy

Last updated: October 2, 2026

1. Who We Are

BeInCanada Immigration Services Inc. ("BeInCanada", "we", "us") provides Canadian immigration and citizenship consulting services from our offices at 797 Wilson Avenue, Unit 202, North York, Ontario M3K 1E4. Our immigration services are provided by Mehmet Alper Kirtil, Regulated Canadian Immigration Consultant (RCIC-IRB, licence R531481), licensed by the College of Immigration and Citizenship Consultants. Paralegal and notary services are provided through Insight Legal Services, the paralegal practice of Mehmet Alper Kirtil, licensed by the Law Society of Ontario (P13196). This policy explains how we collect, use, disclose and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and our professional duty of confidentiality.

2. Information We Collect

Through our website: your name, email address, telephone number and the message you send through our contact form; the information you provide when booking or paying for a consultation; and technical information such as IP address, browser type and pages visited, collected through cookies and similar tools.

When you become a client: the information needed to assess your eligibility and prepare your application, which may include identity and travel documents, immigration history, education and employment records, language test results, family and relationship information, financial records, medical and police certificates, and any other documents required by Immigration, Refugees and Citizenship Canada (IRCC), the Immigration and Refugee Board (IRB), provincial nominee programs or other authorities.

3. How We Use Your Information

We use personal information only to respond to your inquiries and schedule appointments; assess your situation and provide the services set out in your retainer agreement; prepare, submit and follow up on applications, appeals and other proceedings; process payments and keep accounting records; meet our legal, regulatory and professional obligations; and maintain and improve our website. We do not sell, rent or trade personal information.

4. Consent

We collect, use and disclose personal information with your consent, except where the law permits or requires otherwise. By contacting or retaining us, you consent to the uses described in this policy. You may withdraw your consent at any time, subject to legal and contractual restrictions; if you do, we may no longer be able to provide the services you requested.

5. When We Share Information

We disclose personal information only as needed to provide our services or as required by law, including to: IRCC, the IRB, Employment and Social Development Canada, provincial and territorial immigration authorities and other government bodies handling your matter; service providers acting on our behalf, such as translators, couriers, payment processors and scheduling, email and cloud-storage providers, who are required to protect it; our regulators, the College of Immigration and Citizenship Consultants and the Law Society of Ontario, where required for compliance, audit or complaint processes; and others where required by law or court order.

6. Use of Artificial Intelligence Tools

We may use artificial intelligence (AI) tools to support our work, for example to help draft and proofread documents, translate or summarize materials, organize files and research publicly available legal information. When we do:

- We use only business-grade tools whose terms require the provider to keep your information confidential and not to use it to train their AI models.

- We limit the personal information entered into these tools to what is necessary for the task.

- AI tools do not give legal advice and do not make decisions about you or your file. All AI-assisted work is reviewed, and every submission and piece of advice is prepared and approved, by a licensed professional, including verifying any legal authority cited.

- We never use AI to write or materially change content that records your own evidence, such as personal narratives, Basis of Claim narratives, affidavits, statutory declarations or witness statements.

- Where IRCC, the Immigration and Refugee Board, a court or another authority requires a declaration of AI use, we make it.

- AI tools may process information on servers outside Canada, as described in section 7.

Clients choose in their retainer agreement whether to consent to the use of AI tools on their file, and may withdraw that consent at any time by written notice. You may also ask us at any time which tools and providers are being used on your file.

7. Storage Outside Canada

Some of our service providers, including our website host, our email and cloud-storage providers and the AI tools described above, may store or process information outside Canada, for example in the United States. Information stored outside Canada is subject to the laws of that country and may be accessed by its authorities.

8. Safeguards

We protect personal information with physical, organizational and technical safeguards appropriate to its sensitivity, including restricted office access, staff confidentiality obligations, password-protected and access-controlled systems, and secure transmission. Please do not send identity documents or other sensitive records through the website contact form; we will give you a secure way to share documents.

9. Retention

We keep client files for six (6) years after a file is closed, or longer where the law or our regulators require, and then destroy them securely. Website inquiries that do not lead to a retainer are deleted once they are no longer needed.

10. Cookies

Our website uses cookies for essential functions, security and analytics. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

11. Access and Correction

You may ask to see the personal information we hold about you and ask us to correct it. We will respond within 30 days, as required by PIPEDA.

12. Questions and Complaints

Privacy Officer: Mehmet Alper Kirtil, BeInCanada Immigration Services Inc., 797 Wilson Avenue, Unit 202, North York, ON M3K 1E4

Email: info@beincanada.ca | Telephone: +1 (416) 635-1903

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

13. Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last revised.